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This is a standard procedure for AQUAVIX Pools. Each plaster bag has a bar code and information pertaining to the place and date of manufacturing. We check the information of every bag for warranty registration purposes. We reject any bags that are more than one year old, and return any left over bags to our distributor. There are some pool builders, and many pool renovation companies, who adopt the questionable practice of accumulating bags of similar color from different jobs and different manufacturing batches to be mixed and used on future jobs.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n
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Does your warranty policy cover hollow spots and delamination?<\/span><\/path><\/svg><\/path><\/svg><\/span><\/button>\n\n\n\n\n
Pool builders and pool renovation companies in general do not offer any warranty against discoloration or stains, which can appear over time as a result of improper pool water chemistry. Hollow spots and delamination can also be caused as the result of imbalanced water chemistry, but typically not in the first few years. When they do occur prematurely, it’s usually because of faulty application.<\/p>\n\n\n\n
AQUAVIX Pools provides a 3-year warranty against hollow spots and delamination — something very few pool builders in South Florida will provide. Our 3-year warranty on plaster resurfacing also covers superficial plaster cracking, as long as it is not the result of structural issues.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n
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What precautions will you take when emptying my pool and do you carry “pool popping” insurance?<\/span><\/path><\/svg><\/path><\/svg><\/span><\/button>\n\n\n\n\n
Especially in flood zones in South Florida, where groundwater is found at shallow depths, it is extremely important to exercise caution when draining a pool to prevent it from shifting. “Pool popping” is a real thing that happens more often than people think. Older pools generally don’t have hydrostatic relief valves installed in the main drain, so it’s important to unplug the main drain before completely draining the pool. In some cases, it is necessary to drill holes at the bottom of the pool (and later plug them) to prevent the pool from shifting. Make sure your pool contractor is used to these procedures and carrier insurance specifically against pool popping. Most pool renovation companies do not.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n
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What percentage of hollow spot surface repair is included in your proposal?<\/span><\/path><\/svg><\/path><\/svg><\/span><\/button>\n\n\n\n\n
Some companies will include 10%, others 15%. Beyond that, extra charges will apply. AQUAVIX Pools includes up to 20% to avoid unpleasant extra charges.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n
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What product do you use for bonding?<\/span><\/path><\/svg><\/path><\/svg><\/span><\/button>\n\n\n\n\n
It’s crucial to apply a bond coat to the old plaster surface to be covered by the new plaster. The bond coat acts as a primer that enhances the adhesion between the existing surface and the new plaster. Not all bonding products work the same way. AQUAVIX Pools uses only SGM’s “Bond Kote”, a premium-quality bonding product designed specifically for swimming pools. Many pool resurfacing companies use cheaper products that do not have the same bonding performance, increasing the risk of future delamination.<\/p>\n\n\n\n
Incidentally, when Diamond Brite is applied on a resurfacing job, the manufacturer’s warranty is voided if Bond Kote is not used.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n
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What plaster washing methods do you employ to explose the quartz aggregate?<\/span><\/path><\/svg><\/path><\/svg><\/span><\/button>\n\n\n\n\n
AQUAVIX Pools washes the newly plastered surface using a proprietary combination of three different methods, depending on the color of the plaster being applied: light pressure washing, hand washing with a light brush, and acid washing. Most pool builders only do acid washing. The difference can be clearly noticed in the quality of the finished plaster, particularly with dyed plasters.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n
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Does your proposal include the replacement of all pool return fittings?<\/span><\/path><\/svg><\/path><\/svg><\/span><\/button>\n\n\n\n\n
On every pool resurfacing jobs, AQUAVIX Pools replaces all wall fittings with new ones. This is included in our proposal. Some pool renovation companies re-use the same old fittings. Whenever possible, we also replace the main drain cover, free of charge.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n
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How will you protect my patio during plastering?<\/span><\/path><\/svg><\/path><\/svg><\/span><\/button>\n\n\n